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Design of a comprehensive business and service platform, with a strong logistics component, for services involving medical devices.

For a service provider focused on medical devices (including high-low beds, patient hoists, oxygen equipment, AD systems), we designed a total solution to digitally support primary and secondary business processes. With cloud-based service portals for, among other things, the registration, management and storage of devices, the request for service by healthcare professionals, the performance of periodic inspections, cleaning, maintenance and repairs on devices by service personnel and technicians. Plus, the documentation of building structures, the planning and execution of transports and the delivery of devices and automation of the financial settlement of the work performed, services rendered and rental fees. The user interfaces are optimised for use in the office, in workshops, in logistics environments, in vehicles and on site at healthcare facilities.

Design of a new social intranet as a platform for self-service, collaboration, and internal communication for a major player in the Dutch energy sector.

We designed a new social intranet, for a leading player in the Dutch energy infrastructure market, which is currently used daily by over six thousand employees and contractors. This intranet supports, among other features, digital self-service, knowledge sharing and publication of information. It has won several awards in the areas of user interaction and user intimacy.

Design of user interfaces and concepts for a cloud based business process modelling application.

To design, describe and record processes, we designed an application concept and user interface. In it, processes are divided into clearly described process steps and then paired with user roles. The process model obtained can be extended with data entities, information concerning laws and regulations and instructional material. After the processes have been modelled, the environment can also function as a quality assurance system.
Unique aspect: if custom software needs to be developed to support and implement the designed processes, this application helps you to manage the software development in a structured way.

Design of a comprehensive business platform and ERP solution for a medical products supplier.

For a medical products supplier, we designed a comprehensive solution for the digital support of primary and secondary business processes. Including cloud-based service portals for various target groups, with services such as:

• prescribing, dispensing and ordering of medical products, requesting consultations and consulting patient information by healthcare professionals in hospitals and general practices
• requisitioning and ordering of consumables by patients
• planning and execution of consultations by in-house nurses
• review and internal processing of orders by the in-house customer support department.

The user interfaces are optimised for various devices and use by various target groups, such as healthcare professionals, product consultants, customer support staff and patients in an age group of primarily 60 to 90 years.

Design of remote management interfaces for radio base stations used in cellular telecom networks.

For a Swedish telecom equipment manufacturer we designed, among other products, the user interfaces for remote management (Operations & Maintenance) of radio base stations in the cellular telecom network. The user interfaces are designed for use by telecom engineers in control rooms and in the field. They include support for alarm management and configuration management. We also played a key role in integrating this software with the underlying embedded control software and managed objects.

Concepting and design of a social interaction platform for municipal policy improvement in the field of adolescent welfare.

For Regio Alkmaar, an alliance of the municipalities of Alkmaar, Bergen, Castricum, Dijk en Waard, Heiloo, and Uitgeest, we developed a concept designed to enable different groups of individuals to collaborate on policy improvement in the field of adolescent welfare. To achieve this, we organised three creative working sessions for various stakeholders, such as social workers, adolescents, and civil servants. We translated the creative ideas into the design of an online social interaction platform used for ideation and project management. This identifies and evaluates ideas and then executes the best ideas jointly as a project.
An interesting aspect is the way we align the platform to the world as perceived by young people. We applied travel as a metaphor for project management. When interested in participating in a project, you check in for a flight. The selected project members then join the journey as passengers to a final destination, with the project manager as pilot and the proposer of the idea as co-pilot. Using a playful, imaginative design – including gamification elements – we ensured that using the platform is as accessible and fun as possible.

Visualisation of two product lines of a railway infrastructure manufacturer with the aim of explaining complex concepts and solutions in a straightforward way to potential customers.

To effectively explain several complex products and concepts of a railway infrastructure system to potential customers, we created a series of visuals, which clarify the structure and coherence of two product lines of this railway infrastructure manufacturer. The graphic material was developed iteratively, involving creative sessions with the product owner and engineers to generate ideas, share information and mirror (partial) results.
The graphic material was developed in isometric 3D so that it could be converted into an animation relatively easily at a later stage.

Conceptual design of an online sales, branding and services platform for the automotive sector.

For a global player in automotive afterparts & services, we designed the concept for a platform, including corresponding information design. This enables brands – including associated services – to be rolled out to affiliated wholesalers and garages. In addition to these services, the platform also offers affiliated organisations a centrally controlled, on-site maintainable, branded business website and service portal for its customers.

Design of a generic user interface style as a guideline for the redesign of business software for the driving school industry.

We designed a series of conceptual user interfaces for a software company that develops products for the driving school industry. This series serves as a guideline for the user interfaces of a new software product to be developed, based on an existing product. This software supports the primary and secondary processes of small and medium-sized driving schools.